Google Reviews are one of the best sources of authentic customer experiences for any physical or online business. Users from all over the world can read these reviews and share their own experience with others.
The importance of Google reviews for your business can’t be understated, as a recent study found that 63.6% of consumers are likely to check Google reviews before visiting a business location.
Despite this, both business owners and consumers aren’t always certain how to find their Google reviews.
In this article, we’ll show you how to find your Google reviews in Google Maps on your PC, Android or iPhone. Additionally, we’ll cover how you can edit and delete reviews you’ve left.
How do I See Google Reviews I’ve Left on PC?
You can see your past Google reviews in the contributions section of Google Maps. Below, we’ll take you through the steps of how to get there on PC:
- Open maps.google.com in your web browser and sign into your Google account.
- Click the
Hamburger menu
icon () in the upper left corner and select
Your contributions
in the menu that appears. - In the following menu, click the
Reviews
tab below your name. - Here, you’ll see a list of all your past reviews.
How do I See Google Reviews I’ve Left on Mobile?
Like the PC version of Google Maps, you can see your Google reviews in the contributions section of the Google Maps mobile app. Below, we’ll take you through the steps of how to get there on Android and iPhone:
- Open the Google Maps app and sign into your Google account.
- Tap the
Contribute
button in the navigation bar at the bottom. - Tap
View your profile
below your name. - On the following screen, scroll down slightly to the Reviews section and you’ll see a list of all your past reviews.
How do I see Customer Reviews in Google My Business?
If you’re a business owner who has their business listed on Google Maps through Google My Business, you can view all your reviews there too. Google My Business is now integrated with Google Maps and no longer available on mobile, but here’s how on PC:
- Open Google My Business in your web browser and sign into your account.
- On the Businesses page, click the name or address of the business you wish to see reviews for.
- Click
Reviews
in the leftmost menu of the following page. - Reviews for your business will appear in the right panel. Here, you can reply to reviews, sort them by date or rating, and filter them by whether you’ve already replied or not.
To reply to a review, simply click theReply
button below it. To filter reviews by whether you’ve replied or not, clickReplied
orHaven't replied
in the navigation bar above.
If you want to sort reviews by date or rating, click the3 lines
to the right of the navigation bar above and select the respective option.
You cannot delete reviews as a business owner.
How do I Edit or Delete my Google Reviews?
You can edit or delete a review you’ve left for a business at any time. Maybe you’re initial review was too harsh, or you’ve since had a better experience. Whatever the reason, editing and deleting Google reviews is easy.
You must be the original author of the review to edit or delete it. Business owners can’t edit or delete reviews left by customers.
Here’s how to edit or delete reviews on PC:
- Open maps.google.com in your web browser and sign into your Google account.
- Click the
Hamburger menu
icon () in the upper left corner and select
Your contributions
in the menu that appears. - In the following menu, click the
Reviews
tab below your name. - Click the
3 dots
in the upper right corner of the review you wish to edit or delete and selectEdit review
orDelete review
.
And on mobile:
- Open the Google Maps app and sign into your Google account.
- Tap the
Contribute
button in the navigation bar at the bottom. - Tap
View your profile
below your name. - Scroll down to the Reviews section, tap the
3 dots
in the upper right corner of the review you wish to edit or delete, and selectEdit review
orDelete review
.
Wrapping Up
Google Reviews are important to both customers and business owners alike. Knowing how to find your reviews is the first step in analyzing how customers interact with your business and determining what kind of experience one might have.
Hopefully, this article has shown you how easy it is to find and manage your Google Reviews.
The instructions are wonderful and clear here but contextually, I’m pissed I can’t see the review I wrote unless I download the googlemaps app. If I was able to write it from a mobile browser and see everyone else’s reviews from a mobile browser, I should be able to also see my own review from the mobile browser too. Wtf. I don’t have unlimited space for apps, I cannot download an app for every little thing. Google COULD change it to be accessible, but they won’t, bc it’s intentional. So f em
It’s kind of like our vision/sight. We can see other people with our eyes, we can see our body parts with our own eyes, but we can’t have an objective view of ourself without an app ( camera, mirror).
You don’t need an app. Open a browser and Google search any location that you know you’ve reviewed. Switch to Desktop View. Click the location on the map and then scroll the left pane to your review. Under your name is a link with the # of reviews you’ve written. Click it to see them all.