How to Access the Spam Folder in Facebook Messenger

Facebook Messenger has a spam folder hidden away in Message Requests. Whenever someone you’re not friends with messages you, Facebook moves the message to Message Requests awaiting your approval. If Facebook detects a message as spam though, it will be moved even deeper to the spam folder.

These systems aren’t perfect and sometimes make mistakes. Occasionally, you might need to restore a message from spam. Getting there in Facebook Messenger isn’t exactly obvious, so we’re here to show you how!

How to Access the Spam Folder in Facebook Messenger


  1. Open the Facebook Messenger app.
  2. Tap your Profile picture in the upper left corner and select Message Requests.
    Facebook Messenger Mobile App Message Requests in Profile Picture Menu
  3. Tap the Spam tab.
    Facebook Messenger Mobile App Spam Tab in Message Requests


  1. Open in your web browser and sign into your account.
  2. Click the Messenger icon in the upper right corner and then click See All in Messenger at the bottom. You can also simply open in your web browser.
    Facebook See All in Messenger in Messenger Icon Menu
  3. Now in Messenger, click the 3 dots in the upper left corner and select Message Requests
    Facebook Messenger Web Message Requests in Ellipsis Menu
  4. Click See Spam at the bottom of your Requests.
    Facebook Messenger Web See Spam Button in Message Requests

Restoring & Deleting Spam Messages in Facebook Messenger

To restore a message in the spam folder, simply reply to the conversation. This will move the conversation back to your inbox.

You can delete messages in spam by:

  • Long-pressing (tap and hold) the message and selecting Delete on mobile.
  • Clicking the 3 dots next to the message and selecting Delete Chat on a PC.

Final Thoughts

You can also archive conversations in Facebook Messenger. If you’re looking for a message you can’t find, don’t forget to check your archived messages!

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